The starting wedge
The biggest under-served legal moment in the country: a hard deadline, where almost everyone loses by doing nothing — and a self-help document does most of the work.
Around 93% of judgments are entered by default — people lose because they never reply, not on the merits. The resulting CCJ then sits on the public register for six years5, blocking credit, tenancies and jobs. Our competition is the silence; the price to beat is £0 of effort.
Platform, not tool
Who we're for
An employed person sued by a debt purchaser — Lowell, Cabot or PRA — over an old credit-card debt. A 14-day clock, an intimidating pack, and no intention of paying a solicitor £200+ to answer a £1,600 claim.
The white space
Charities advise but don't draft the defence. Debt-advice steers to payment plans. Legal-tech builds for claimants. Solicitors are priced out of sub-£10k claims.
The gap: tailored + defence-drafting + affordable + consumer-facing — all four, in one place.
Legally clean
Preparing self-help documents and giving legal information is not a reserved activity under the Legal Services Act 2007; "conduct of litigation" is narrowly construed (Agassi v Robinson). The user reviews, signs and files in their own name; we never take a formal step for them.
Reach & pricing
Highest-intent search, debt-forum presence and charity referral — demand surfaces itself when the envelope lands.
Indicative £30–60Indicative · Ed's call — a fraction of a solicitor, set to beat "do nothing".
The question for validation isn't "will people litigate" but "can we reach and convert them inside 14 days, at a price they'll pay, with something they trust." Full process mapped both sides — N9 · N180 · N244 ↔ N1 · N225 · N323, gov.uk/CPR, verified Jun 2026.
Defended.Withlegalhelp.
Internal strategy — not a customer surface. Figures fortified against MoJ / Registry Trust / CPR primary sources; full citations in docs/market-research-ccd-2026-06-15.md.